A network printer that can't be found is usually caused by an IP address change, sharing settings, or a firewall blocking discovery.
Confirm the printer's current IP address from its own menu, then add it manually if automatic network search fails.
Common Reasons my network printer not found
A changed IP address
Without a static IP, a router can reassign the printer a new address that your computer no longer recognizes.
Printer sharing disabled
On the host computer, printer sharing may have been turned off after an update.
A firewall blocking discovery
Security software can block the network broadcast traffic printers use to announce themselves.
Quick Checks Before Troubleshooting
- Check the printer's current IP address from its network settings menu.
- Confirm printer sharing is enabled if using a shared printer from another computer.
1. Check the Printer's Current IP
View this directly from the printer's network settings screen.
2. Add the Printer by IP Address
Use the manual "add printer by IP or hostname" option instead of automatic search.
3. Assign a Static IP
Reserve a fixed address for the printer in your router's DHCP settings to prevent future mismatches.
4. Check Firewall Settings
Temporarily disable third-party firewall software to see if it's blocking discovery traffic.
5. Enable Printer Sharing
On the host computer, confirm printer sharing is turned on if other devices connect through it.
What If It's Still Not Fixed?
If you've worked through every step above and the problem continues, it's worth checking a nearby cause rather than repeating the same steps. The guides below cover the most common related issues.
Frequently Asked Questions
People Also Ask
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Run a printhead cleaning cycle, switch the print quality setting from "Draft" to "Normal" or "High," and check ink levels. Read the full guide →
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Run several cleaning cycles, and if ink still won't flow, soak the printhead contacts in warm water for a stubborn dried clog. Read the full guide →
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Remove the printer from System Settings > Printers & Scanners and add it again to refresh its connection status. Read the full guide →
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Open the Services app, find Print Spooler in the list, right-click it, and choose Restart. Read the full guide →